General
Air conditioning
Non-smoking rooms
Smoke-free property
Hardwood or parquet floors
Ironing facilities
Designated smoking area
Facilities for disabled guests
Room service
Hypoallergenic
Mosquito net
Shared lounge/TV area
Pet basket
Safety & security
24-hour security
Safe
Fire extinguishers
Smoke alarms
Security alarm
CCTV outside property
CCTV in common areas
Key card access
Bathroom
Toilet paper
Towels
Bathtub or shower
Private bathroom
Toilet
Shower
Hairdryer
Slippers
Safety features
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Face masks for guests available
Thermometers for guests provided by property
Access to healthcare professionals
Cleanliness & disinfection
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Hand sanitizer
Media & Technology
Flat-screen TV
TV
Satellite channels
Cable channels
Telephone
Streaming service (like Netflix)
Physical distancing
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Mobile app for room service
Food & Drink
Bar
Tea/Coffee maker
Wine/Champagne (Paid)
Coffee house on site
Fruit
Front Desk Services
Private check-in/out
24-hour front desk
Concierge
Express check-in/out (Paid)
Outdoors
Outdoor furniture
Sun deck
Balcony
Kitchen
Electric kettle
Refrigerator
Dryer
Accessibility
Upper floors accessible by stairs only
Wheelchair accessible
Bathroom emergency cord
Cleaning Services
Laundry (Paid)
Daily housekeeping
Ironing service (Paid)
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Family friendly
Family rooms
Interconnecting room(s) available
Kid-friendly buffet
Beach
Beach umbrellas
Beach chairs/Loungers
Spa
Outdoor swimming pool
Bedroom
Wardrobe or closet
Business Facilities
Fax/Photocopying